ATTENTION: Please exit this session and use any browser other than Internet Explorer. The site is likely to not function properly in Internet Explorer since Microsoft officially ended support.

What to Do After a Car Accident

Car Accident

Car accidents are a part of life, yet many Valdosta drivers don’t know what to do after a car accident and how to file a car accident insurance claim. If that sounds like you, don’t worry. Valdosta Toyota is happy to help! Understanding what to do after a car accident is crucial because it can help ease the trauma of the event. It can be challenging to think about what to do next when you’re upset. Here, the auto experts at Valdosta Toyota explain what to do after a car accident and how to file an insurance claim.



What to Do After a Car Accident: Step by Step

Minor Accidents

If you’re involved in a fender-bender, or another Thomasville driver backs into your new car in a parking lot, here’s what to do after a minor car accident:

  1. Find out if you or your passengers need medical attention. Remember, when you’re in shock, you may not feel pain or notice injuries. Ask everyone in the vehicle how they feel and check yourself over. If someone needs medical attention, call an ambulance immediately!
  2. Pull your vehicle over to a safe spot, but only if you can do it safely. It’s best not to get too far from the scene of the accident, but you don’t want to stay where you’re in danger or are blocking traffic.
  3. Call 911 and ask for the police to be dispatched. Even if the other driver says that you don’t need to call the police, you should still call. Your insurance company will want you to have an official report documented.
  4. Exchange contact information with everyone involved. Exchange phone numbers, email addresses, and auto insurance information with the other driver(s) involved in the collision. Take a photo of their driver’s license, license plate, and insurance cards. If there were witnesses, collect their contact information as well.
  5. Document your vehicle’s damage. Take photos of all the damage to your vehicle and the other one involved. Also, take a picture of the accident scene.
  6. Call your insurance agent. The sooner you tell them about the accident details, the sooner they will open your car accident insurance claim.

Major Accidents

Major accidents are ones that result in severe injuries or even fatalities. These are the steps to take after a major accident:

  1. Call 911 immediately. Call to request emergency services or have someone call on your behalf. The police, fireman, or an ambulance will come to evaluate the scene and damage. If you need prompt medical attention and can’t document critical information on your own, it’s okay. The police will likely do it for you. Still, you should follow up when you’re able to ensure that you have all the information needed.
  2. Contact your insurance provider. Even if someone has already opened your car accident insurance claim on your behalf, you should follow up with your insurance agent.
  3. Follow up with your physician. Keep getting medical attention for as long as you feel pain after the accident. Follow you’re doctor’s instructions until you make a full recovery.

How to File a Car Accident Insurance Claim

Filing a car accident insurance claim is relatively straightforward. Simply call your insurance provider and give them the following information:

  • Your insurance policy number (found on your insurance card)
  • A detailed description of how the accident happened
  • Date, time, and location of the accident
  • All the contact and insurance information you collected from the other people involved
  • Name of the police department involved and the police report number

Next, your vehicle will be evaluated by an insurance adjuster who will help get you an estimate for the cost of repairs, coverage, and more.

Valdosta Toyota Will Get You Back on Tallahassee Roads

Now that you know how to file an insurance claim when you’re ready to start driving around Albany again, Valdosta Toyota can help. You can bring your vehicle to our service center for repairs and shop for a new vehicle on our lot while you’re here. Contact us with any questions you may have today!


More from Valdosta Toyota

  • What’s Inside the 2022 Toyota Tacoma Interior?

      The 2022 Toyota Tacoma is a phenomenal truck inside and out. While we may be biased, there are facts to back up this statement. It’s been the best-selling mid-size pickup for 17 years in a row and has won a variety of awards. The Tacoma is perfect for a Thomasville heavy duty job and…

  • What Are the 2023 Toyota Tacoma Colors?

      What color is the Toyota Tacoma? There are no fewer than ten distinct exterior Toyota Tacoma colors for the 2023 model year, ranging from Solar Octane to Magnetic Gray Metallic. That’s a good thing, because if there’s one thing that’s true of all of our Valdosta customers, it’s that they’re all different! They each…

  • 2023 Toyota Tacoma Configurations

      Did you know that there are seven distinct 2023 Toyota Tacoma trim levels, in addition to additional options, like your choice of the Toyota Access Cab and the Toyota Tacoma Double cab? And that’s not to mention the two Toyota Tacoma bed size options. There’s something for every Valdosta driver when it comes to…

Contact Us
My Garage


Your garage is empty.
Save some vehicles to get started!
Valdosta Toyota 30.8425, -83.3315.