18) Express eContracting & Complimentary Delivery within 250 Miles
i. Complimentary vehicle delivery is available for customers located within 250 driving miles of Valdosta Toyota, located at 2980 James Circle, Valdosta, GA 31601. Complimentary delivery is offered at the sole discretion of Valdosta Toyota and applies only when the customer initiates their purchase through www.valdostatoyota.com or with a Valdosta Toyota representative in conjunction with our Online Express Shopping process.
ii. Valdosta Toyota offers Express eContracting, which may allow certain required purchase documents to be signed electronically in advance of delivery. In such cases, the customer may be required to provide an electronic or physical acknowledgment of receipt upon delivery to confirm acceptance of the vehicle. Where eContracting is not available or not utilized, all required paperwork must be completed in writing at or before delivery.
iii. Delivery will be coordinated during Valdosta Toyota’s regular business hours. The responsible purchasing party must be reasonably available at the designated delivery location to complete any remaining documents, provide proof of identification, and accept final delivery.
iv. Delivery location must be reasonably accessible by standard passenger vehicle transport. Valdosta Toyota reserves the right to decline deliveries to certain locations at its discretion, including but not limited to restricted, hazardous, or otherwise inaccessible sites.
v. If the customer cancels the transaction after delivery has been dispatched, refuses delivery, or fails to appear at the scheduled time/place, Valdosta Toyota reserves the right to charge delivery fees, restocking costs, and/or deduct related expenses from any deposits or payments already received.
vi. Complimentary delivery does not include retrieval of trade-in vehicles. If a trade-in is part of the transaction, the customer is responsible for ensuring the trade-in vehicle is present, accessible, and available for inspection at the time of delivery, unless otherwise arranged in writing.
19) 30-Day Exchange Policy: Love it or Exchange it
i. Every vehicle purchased from Valdosta Toyota includes the option to exchange the vehicle for another in-stock vehicle of the customer’s choice within 30 calendar days of the original delivery date. This program is designed to provide peace of mind by allowing customers the flexibility to change vehicles if their initial selection does not meet expectations.
ii. Exchanges are subject to the following general conditions:
- The vehicle being exchanged must be returned in substantially the same condition as delivered, free from accident damage, body repair, alterations, modifications, or material excess wear.
- The vehicle must not have accumulated more than 1,000 additional miles from the odometer reading at the time of original delivery. Vehicles exceeding this mileage are not eligible for exchange.
- All lienholders or co-signers must consent in writing to the exchange.
iii. This policy guarantees only that Valdosta Toyota will accept the original vehicle as a trade-in toward another vehicle currently in our ground inventory. The specific trade-in value assigned, the financial terms of the replacement vehicle, and any difference in price, financing, taxes, or fees will be determined at the time of exchange and are not guaranteed to match the original transaction. Customers may be required to pay additional amounts or may receive less favorable terms depending on the circumstances of the new transaction.
iv. Customers are limited to one qualifying exchange per purchase. Exchanges into vehicles not physically in Valdosta Toyota’s inventory (e.g., special orders, dealer trades, or incoming allocations) are not covered under this program.
v. This program does not constitute a rescission, refund, or return policy. Rather, it is an exchange benefit that allows customers to move into another vehicle, subject to the standard purchase and financing processes.
vi. Valdosta Toyota reserves the right to modify, suspend, or terminate this program at any time without prior notice, except that vehicles already purchased under the program terms will remain eligible during their 30-day exchange period.