1) $3,000 in value was calculated using the following metrics and assumptions:
1) Online Express Shopping Experience – $290
a. Complimentary Delivery within 250 miles – $290
i. Using the IRS standard reimbursement of 58 cents x up to 500 miles (there and back) = $290
b. 7-Day Return Policy – $0
2) 4 Years of No-Cost Maintenance – $460
a. First 2 Years / 25,000 miles of ToyotaCare Coverage – $250
b. Next 2 Years / 45,000 miles of ToyoGuard Platinum Coverage – $210
3) 5 Years of Roadside Assistance – $0 (included above)
a. Available 24/7 anywhere in the US & Canada – $0
b. Jump starts, tire service, emergency fuel delivery, & lockouts – $0
4) Year-Round Special Offers & Discounts – $600
a. $500 Rebates for Military & Recent College Graduates – $500
b. $100 Referral Cash-Back Program – $100
5) Lifetime Loaner Vehicles – $250
a. Leave-It and Loan-It on Services over $300 – $250
i. Assumed 2.5 days of repair time at an average of $100 per day for a rental vehicle
b. Priority Appointments with Preferred Advisors – $0
6) Lifetime Collision Center VIP – $1,400
a. $250 Vanishing Deductible Program – $1,000
i. $250 off of your deductible with each Collision Center vehicle repair, up to $1,000
b. Complimentary, 24/7 Emergency Towing within 100 miles – $400
i. Average $100 hooking fee plus $3.00 per mile for up to 100 miles = $400
7) Lifetime Powertrain Warranty – unknown
a. Unlimited time – unknown
b. Unlimited miles – unknown
2) Unlimited Time, Unlimited Miles for as Long as You Own the Vehicle
i. The Lifetime Powertrain Warranty is valid for as long as you own the vehicle – for an unlimited time, unlimited miles, good anywhere in the USA or Canada.
ii. Warranty follows the original registered owner, not the vehicle. You cannot transfer the warranty to a child or other family member as the vehicle ages.
iii. Lifetime powertrain warranty only goes into effect AFTER you have exhausted your Toyota factory warranties. For complete details about Toyota’s warranties, please refer to the applicable Warranty & Maintenance Guide or see your Toyota dealer.
iv. Every new Toyota vehicle is supported by a 36-month/36,000-mile limited warranty coverage. This includes:
1. Basic Coverage: 36 months/36,000 miles (all components other than normal wear and maintenance items).
2. Powertrain Coverage: 60 months/60,000 miles (engine, transmission/transaxle, front-wheel-drive system, rear-wheel drive, seatbelts and airbags).
3. Rust-Through Coverage: 60 months/unlimited miles (corrosion perforation of sheet metal).
4. Emissions Coverage: Coverages vary under Federal and California regulations. Refer to applicable Warranty & Maintenance Guide for details.
3) Lifetime Coverage After Your Toyota Factory Warranty Expiration
i. If you miss or are late for a scheduled service or if you lose your service records, your coverage may be voided. All maintenance to your Covered Vehicle must be performed according to the service schedule outlined in the owner’s manual published by the manufacturer of the Covered Vehicle OR every six (6) months or seventy-five hundred (7,500) miles, whichever comes first (regardless if the manufacturer’s maintenance schedule is greater than six (6) months or seventy-five hundred (7,500) miles), as SECTION 3 (MAINTENANCE RESPONSIBILITIES) of the agreement indicates. All routine maintenance must be performed within one (1) month or one thousand (1,000) miles, whichever comes first, of the regular scheduled interval based upon the odometer reading and date of the previous routine maintenance schedule. To keep the Warranty in force, you must perform all of the manufacturer’s REQUIRED maintenance (at a certified Toyota dealership) and keep the records. If you have your service performed at Valdosta Toyota, we will maintain all of those records for you.) Failure to adhere to the maintenance responsibilities will result in denial of coverage, therefore voiding the agreement.
ii. This warranty is never activated on leased vehicles, which are always covered by Toyota’s factory warranties during the terms of the lease.
iii. Please see actual warranty certificate for full details of coverage. Covered items are as follows:
1. ENGINE: All internal lubricated parts; Cylinder block (excluding freeze plugs); Cylinder heads; Flywheel/Flexplate; Harmonic balancer; Manifolds, Intake and Exhaust; Oil pan; Oil pump; Seals and gaskets (Covered Parts only); Timing belt; Timing chain; Timing chain cover; Timing gears/sprockets; Turbo/Supercharger; Valve covers.
2. COOLING AND FUEL: Diesel fuel injection pump; Diesel nozzles; Diesel vacuum pump; Fuel injectors (excludes clogged injectors); Fuel pump; Seals and gaskets (Covered Parts only); Thermostat; Thermostat housing; Throttle body assembly; Water pump; Water pump housing.
3. TRANSMISSION: Transmission case and all internal parts; Seals and gaskets (Covered Parts only); Torque convertor; Transmission control unit/module; Transmission mounts; Transfer case and all internal parts; Vacuum modulator.
4. DRIVETRAIN: Automatic front locking hubs; Axle shafts; Axle shaft bearings; Axle supports; CV joints; Differential and all internal parts; Drive axle housing and all internal parts; Drive shaft; Final drive housing and all internal parts; Hub bearings; Locking rings; Propeller shafts; Seals and gaskets (Covered Parts only); U-joints; Wheel bearings, front and rear.
5. For exclusions, see SECTION 2 (EXCLUSIONS – WHAT THIS AGREEMENT DOES NOT COVER) of the agreement.
4) First 2 Years / 25,000 miles of ToyotaCare® Coverage
i. ToyotaCare® is provided by Toyota and covers normal factory scheduled service for 2 years or 25,000 miles, whichever comes first. Valid only in the continental U.S. and Alaska.
ii. Certain models require a different maintenance schedule as described in their Maintenance Guide. Excludes those items listed in the Maintenance Guide under Special/Severe Operating Conditions.
iii. Consult the vehicle’s Maintenance Guide for factory recommended service and intervals. Service requirements and intervals vary by model.
iv. Toyota recommends service every 6 months or 5,000 miles. Vehicles serviced based solely on time will receive up to 4 services under the ToyotaCare plan. Certain models require a different maintenance schedule as described in their Maintenance Guide.
5) Next 2 Years / 45,000 miles of ToyoGuard® Platinum Coverage
i. Toyoguard® Platinum is provided by Southeast Toyota Distributors, LLC through Valdosta Toyota as a complimentary extension. It provides the following additional services after ToyotaCare® expires. Toyoguard® Platinum is valid only in the continental U.S. and Alaska. To obtain Toyoguard® Oil Changes or Tire Rotations, please take your vehicle to any Toyota dealer. If your Toyota dealer is not located in FL, GA, AL, SC, or NC, have your Toyota dealer contact Southeast Toyota Distributors, LLC. at 888-851-2722. The benefits follow the vehicle and any remaining benefits at time of sale will automatically transfer to the next owner of the vehicle, unless the vehicle is used for commercial or fleet purposes. Toyoguard® benefits are not valid on commercial or fleet vehicles. – See details in glove box.
ii. Toyoguard® Oil Changes. In addition to the ToyotaCare® scheduled maintenance, you will receive 2 synthetic oil changes with filters or 4 non-synthetic oil changes if your vehicle requires non-synthetic oil. Must be redeemed within 5 years or 60,000 miles of original purchase, whichever first occurs.
iii. Toyoguard® Tire Rotations. In addition to the ToyotaCare® scheduled maintenance, you will receive 4 tire rotations. Must be redeemed within 5 years or 60,000 miles of original purchase, whichever first occurs.
iv. Toyoguard® Roadside Assistance provides jump starts, tire service, fuel delivery, lockouts, limited winching and towing, all available 24 hours a day, any day, anywhere in the continental U.S., Alaska, and in addition, Roadside Assistance is available in Canada by calling 1-800-528-2054. Plan is 5 years or 60,000 miles whichever first occurs. Roadside Assistance does not include parts & fluids. Winching is limited to 100 feet from maintained roadway. Towing: we will tow your covered vehicle to the nearest Toyota dealership from your disablement site or an additional 25 miles to your preferred Toyota dealership. Fuel Delivery: we will inspect vehicle and if needed will provide up to 3 gallons of fuel. Lockout does not include key replacement.
v. Toyoguard® Rental Car Assistance will be provided if you have a warrantable concern requiring a part to be ordered or over-night repairs, if rental car assistance is not provided by Toyota. The Rental Car Assistance Plan is for the first 5 years or 60,000 miles, whichever first occurs. Limited to a one day rental for each qualifying repair, maximum 5 rentals per plan period. Limited to $35 per day.
vi. Toyoguard® Paint Sealant is designed to help prevent premature deterioration caused by harsh weather and salt air. Warranted for 3 years or 36,000 miles, whichever shall occur first. See Toyoguard® Protective Coating Limited Warranty in vehicle’s glove box.
vii. Toyoguard® Interior Fabric Protector seals the fabric fibers to make clean-up of spills quick and easy. It is only applied to fabric seats and carpet (not applied to leather, vinyl, or any other surface). Warranted for 3 years or 36,000 miles, whichever shall occur first. See Toyoguard® Protective Coating Limited Warranty in vehicle’s glove box.
6) Leave-It and Loan-It on Services over $300
i. In order to receive your loaner vehicle for the duration of your vehicle being serviced, an appointment must be made at least 3 full days in advance. Your loaner vehicle request must be made – and confirmed – at the time of setting your appointment, not at the time of the appointment, in order to assure that a vehicle is available to loan.
ii. The $300 threshold must be reached by customer-paid repairs, pre-tax, not including recalls or warranty work.
iii. The customer must have verified, transferable insurance coverage.
iv. The driver is solely responsible for the condition of the vehicle for the entire time of the loan. The loaner vehicle must be returned in the same condition that it was received, or the customer will be subject to charges.
v. The customer is responsible for fueling the vehicle during the loan period as well as refilling the tank to the approximately equivalent amount before returning it to the dealership. If not, the customer may be charged a fueling fee.
vi. Loaner vehicles are not available for drivers under the age of 21.
7) Priority Appointments with Preferred Advisors
i. Appointments can be made by calling (229) 247-1920 or online at https://www.valdostatoyota.com/service/schedule-service/. If you have one, your preferred advisor can be selected or indicated to ensure your VIP experience.
8) Available 24/7 anywhere in the US & Canada
i. Roadside Assistance’s 24-hour coverage is available at no additional cost. For the first 2 years under ToyotaCare, coverage applies for unlimited mileage. Toyoguard Platinum then continues your coverage, without lapse, from years 3-5 or for 60,000 miles, whichever comes first.
ii. Coverage does not include parts and fluids, except emergency fuel delivery. See Toyota Dealer for details and exclusions. Valid only in the continental U.S. and Alaska.
iii. 24 Hour Toll-Free Number: 800.444.4195
9) Jump starts, tire service, emergency fuel delivery, & lockouts
i. Tire service: Impaired tire will be replaced with your inflated spare.
ii. Towing: To the nearest Toyota dealership (or to the Toyota dealership of your choice within 25 miles of the nearest dealer).
iii. Winching: Extrication from any ditch, mud, sand or snow. Vehicle must be immediately adjacent to a regularly traveled road and capable of being serviced with standard servicing equipment.
10) Available 24/7 anywhere in the US & Canada
i. Get $250 off of the deductible on your first collision repair conducted at Valdosta Toyota Collision Center, then $100 for every additional collision repair, up to $1,000.
ii. The Vanishing Deductible accrual is applied to the vehicle, NOT the owner. The accrual is non-transferable to other people or vehicles and expires upon changes of ownership.
11) Complimentary, 24/7 Emergency Towing within 100 miles
i. Receive professional roadside towing services to our Body Shop from anywhere within 100 miles of 2947 James Circle, Valdosta, GA 31601, completely free of charge.
ii. With the purchase of your new Toyota from Valdosta Toyota, your Finance Manager will provide you will a large postcard certificate, documenting your membership in the Valdosta Toyota Collision Center VIP Program. Keep this card in your glove compartment at all times; without this card present on your dashboard at the time of towing, the customer will be responsible for payment of towing services without reimbursement.
iii. To schedule your tow, call Hometown Wrecker, 24/7, at (229) 740-1360, tell the operator that you are a Valdosta Toyota VIP Member, provide your location and other relevant information, and leave your VIP card visibly on your dashboard with the red and yellow striped side facing up.
12) $500 Rebates for Military & Recent College Graduates
i. The Military Rebate Program may be combined with some other special offers. See your local Southeast Toyota dealer for details and for more information about today’s special offers.
ii. Eligible Customers for Military Rebate
1. Active duty
a. A current active duty status in the U.S. Military (Air Force, Army, Coast Guard, Marines, National Guard, Navy, and active Reserve)
2. Inactive Reserve
a. U.S. Military Inactive Reserve (i.e. Ready Reserve) that is part of the Individual Ready Reserve, Selected Reserve, or Inactive National Guard
3. Military Retiree
a. Regardless of retirement date.
4. Honorably discharged veteran
a. U.S. Military veteran within two (2) year of honorable discharge
5. Household Family Member
a. Family members living with the eligible military personnel specified above
6. Gold Star Family Member
a. Family member of a fallen military hero
iii. Verifiable proof of military status, proof of active service, or inactive Reserve status is required to be presented to your Toyota dealer at the time of purchase or lease.
iv. The Military Rebate must be applied as a down payment on a finance contract or as a capitalized cost reduction on a lease contract through SETF. The Military Rebate must be used at the time of contract signing at your Toyota dealer. Credit approval by SETF required. Maximum contract terms: 75 months for a standard retail installment contract, 72 months for a special APR retail installment contract and 48 months for a lease con-tract.
v. Available on all new and untitled Toyota vehicles at any Toyota dealer in AL, FL, GA, NC, and SC. Offer ends on 7/1/19. Other terms and conditions may apply, see your Toyota dealer for complete details.
vi. Removal of a financed or leased vehicle from the United States may not be permitted. See your finance or lease contract for details.
vii. Current Customers: If you or your spouse have been called to active military duty, please contact us to dis-cuss potential eligibility for certain benefits and protections.
viii. 500 Military rebate offered by Toyota Motor North America and may be applied toward finance or lease contracts on new Toyota vehicles through participating Toyota Dealers and Toyota Financial Services, dated from April 2, 2019 through July 8, 2019. To qualify for the rebate, at the time of purchase or lease you must (1) be in current active duty status in the U.S. military (Navy, Army, Air Force, Marines, National Guard, Coast Guard and active Reserve) OR a U.S. military inactive reserve (i.e., Ready Reserve) that is part of the individual Ready Reserve, Selected Reserve and Inactive National Guard; OR a retiree of the U.S. military, or a U.S. military veteran within two years of their discharge date; OR a household member of an eligible U.S. military personnel, including Gold Star family members; AND (2) provide verifiable proof of military status or active service; (3) receive a salary sufficient to cover ordinary living expenses and payment for your new vehicle; and (4) receive credit approval from and execute a finance or lease contract through a participating Toyota dealer and Toyota Financial Services. Not all applicants will qualify. On lease contracts, rebate must be applied toward the Amount Due at Lease Signing or toward the Capitalized Cost Reduction. On finance contracts, rebate must be applied toward the Down Payment. Limit one rebate per finance or lease transaction per eligible U.S. military personnel or eligible household member. Offer not combinable with the College Graduate Rebate Program, the iFi Program, and the Lease-End Refi Program. Vehicle must be taken out of dealer stock. Terms, conditions and restrictions apply. Program is not available in AL, FL, GA, NC, and SC. Rebate terms may be more generous in your local area. Ask your participating dealer about the military rebate terms in your area. Must pay sales tax. Void where prohibited by law. Not redeemable for cash.
ix. $500 College Graduate Rebate can be used to lease or finance any new and untitled Toyota vehicles, including current model year demos with 20,000 miles or less. The College Graduate Rebate may be combined with other special offers. See your local Southeast Toyota dealer for details and for more information about today’s special offers. The $500 College Graduate Rebate must be used as a down payment on a retail installment contract or as a capitalized cost reduction on a lease agreement through Southeast Toyota Finance. Only one College Graduate Rebate per customer. Verifiable proof of recent or upcoming graduation or graduate school enrollment status is required at the time of lease/purchase. Must meet credit approval requirements and have no negative credit history. Must furnish proof of present employment or future employment with a start date within 120 days of credit approval. Not all applicants will qualify. Offer ends on 7/1/19. All other terms and conditions of the College Graduate Rebate Program apply; see dealer for details. The College Graduate Rebate Program may be combined with certain other special offers from Southeast Toyota Finance. This offer is available at any Toyota dealer in AL, FL, GA, NC, and SC. In addition, your dealer can advise you about additional offers for which you may be eligible.
x. In addition to the $500 College Grad Rebate, you may also enjoy:
1. Low or no down payment
2. No security deposit on a lease
3. Monthly payments may be deferred up to 90 days on a retail installment contract
4. Low interest rate financing
5. ToyotaCare – Every new Toyota comes with no cost maintenance for two years or 25,000 miles, whichever comes first.
xi. If you meet one of the following conditions, you may qualify for the $500 College Graduate Rebate from SETF.
1. Graduated from an accredited four-year college or university during the last two years or will graduate from such college/university within the next six months
2. Graduated from an accredited two-year college or registered nursing degree (diploma) program within the last two years
3. Currently enrolled in or have graduated from an accredited graduate degree program during the last two years
13) $100 Referral Cash-Back Programs
i. After purchasing your own Toyota vehicle, if you subsequently refer a friend or family member to your specific salesperson and that friend or family member purchases any new, certified pre-owned, or used vehicle from that salesperson at Valdosta Toyota, we will write you a check for $100.
ii. Your $100 cannot be retroactively applied; your friend or family member must arrive at the dealership, ask for that particular salesperson, indicate that you referred them, then purchase a vehicle from that salesperson in order to qualify.
iii. Once qualifications are confirmed and the purchase is complete, checks will be mailed out within 7 business days.
i. Complimentary vehicle delivery is available for customers located within 250 driving miles of Valdosta Toyota, located at 2980 James Circle, Valdosta, GA 31601. Complimentary delivery is offered at the sole discretion of Valdosta Toyota and applies only when the customer initiates their purchase through www.valdostatoyota.com or with a Valdosta Toyota representative in conjunction with our Online Express Shopping process.
ii. Valdosta Toyota offers Express eContracting, which may allow certain required purchase documents to be signed electronically in advance of delivery. In such cases, the customer may be required to provide an electronic or physical acknowledgment of receipt upon delivery to confirm acceptance of the vehicle. Where eContracting is not available or not utilized, all required paperwork must be completed in writing at or before delivery.
iii. Delivery will be coordinated during Valdosta Toyota’s regular business hours. The responsible purchasing party must be reasonably available at the designated delivery location to complete any remaining documents, provide proof of identification, and accept final delivery.
iv. Delivery location must be reasonably accessible by standard passenger vehicle transport. Valdosta Toyota reserves the right to decline deliveries to certain locations at its discretion, including but not limited to restricted, hazardous, or otherwise inaccessible sites.
v. If the customer cancels the transaction after delivery has been dispatched, refuses delivery, or fails to appear at the scheduled time/place, Valdosta Toyota reserves the right to charge delivery fees, restocking costs, and/or deduct related expenses from any deposits or payments already received.
vi. Complimentary delivery does not include retrieval of trade-in vehicles. If a trade-in is part of the transaction, the customer is responsible for ensuring the trade-in vehicle is present, accessible, and available for inspection at the time of delivery, unless otherwise arranged in writing.
i. Every new Toyota purchased from Valdosta Toyota includes the option to exchange the vehicle for another in-stock vehicle of the customer’s choice within 30 calendar days of the original delivery date. This program is designed to provide peace of mind by allowing customers the flexibility to change vehicles if their initial selection does not meet expectations.
ii. Exchanges are subject to the following general conditions:
- The vehicle being exchanged must be returned in substantially the same condition as delivered, free from accident damage, body repair, alterations, modifications, or material excess wear.
- The vehicle must not have accumulated more than 1,000 additional miles from the odometer reading at the time of original delivery. Vehicles exceeding this mileage are not eligible for exchange.
- All lienholders or co-signers must consent in writing to the exchange.
iii. This policy guarantees only that Valdosta Toyota will accept the original vehicle as a trade-in toward another vehicle currently in our ground inventory. The specific trade-in value assigned, the financial terms of the replacement vehicle, and any difference in price, financing, taxes, or fees will be determined at the time of exchange and are not guaranteed to match the original transaction. Customers may be required to pay additional amounts or may receive less favorable terms depending on the circumstances of the new transaction.
iv. Customers are limited to one qualifying exchange per purchase. Exchanges into vehicles not physically in Valdosta Toyota’s inventory (e.g., special orders, dealer trades, or incoming allocations) are not covered under this program.
v. This program does not constitute a rescission, refund, or return policy. Rather, it is an exchange benefit that allows customers to move into another vehicle, subject to the standard purchase and financing processes.
vi. Valdosta Toyota reserves the right to modify, suspend, or terminate this program at any time without prior notice, except that vehicles already purchased under the program terms will remain eligible during their 30-day exchange period.
