" Dear Terrill Head;
I just want to take this opportunity to "Thank You" for taking care of Ashton, (our daughter) and her car during her 4 years at Valdosta State University. I can honestly say that you provided first class service and kept her from being stranded in her new city.
When we send our children off to college we make sure everything is ready and in place for them to be successful. However, we do not take the time to find someone to be there for them when their car needs work. I never thought that we would need Valdosta Toyota Service Department as quickly as we would when her "Check Engine" light came on during August, 2011 as we were moving her to Valdosta. You and your department took the time to determine the cause and get it fixed correctly so that she would have reliable transportation. As a father, it was a relief to know that you truly cared about Ashton and her car. I appreciate you lowering my stress level.
Again, Thank You for taking care of Ashton's car and helping to make her stay in Valdosta a good one. I wish you continued success and will gladly recommend Valdosta Toyota to everyone in the Valdosta area. "